Before you book
- When selecting an appointment, please be aware that there will be a time window for the arrival of your technician (Example of a Two-Hour Arrival Window: If you pick 9am, our tech will arrive anytime between 9am – 11am)
- Chicago only: Your television will be picked up and taken to the store to be serviced. You will receive the estimate over the phone the next day.
- Your contact information (phone and email) must be entered correctly. You will be receiving a text msg and email reminding you of your appointment 24 hours prior to your appointment time.
- Cancellations and rescheduling must be done at least 12 hours prior to appointment time via our booking system. Last-minute cancellations can be requested via email at scheduling@silveretechs.com. A $10 fee will apply.
- Our methods of payment are Cash and Credit Cards. A 3% fee will be applied to all credit card transactions and state driver license will be required for identity confirmation.